Sandy Springs Utilizes Smart911

Sandy Springs is once again proving to be on the cutting edge of technology and safety by being the first city in Georgia to purchase and use Smart911. Smart911 is free to residents and makes placing an emergency call much more efficient and effective. With Smart911, residents are able to enter critical information they want to make available during an emergency through a secure website. Whatever information is submitted through the site is then automatically delivered to the 9-1-1 operator and to emergency responders when a 9-1-1 call is placed.

City officials are encouraging all residents to register since entering critical information online before an emergency will help ensure that first responders are better prepared to serve you when you call 9-1-1. In fact, Sandy Springs is not only encouraging Sandy Springs residents to register, but anyone who is interested, whether a resident or not. Anywhere there is a Smart911 system, a registered user’s information will appear to call takers.

While there is a minimum data set users must enter, additional information may include a child’s photo, medical conditions, emergency contacts, disabilities or other rescue-related information. The service enhances response and supports improved incident outcomes by providing responders with critical information. Two common use cases are for locating a missing child – a recent photograph of the child can be immediately available to responders; or, a medical emergency – an individual’s pertinent medical history would assist medical responders in developing a treatment plan.

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